Privacy Policy

Introduction

SubHero is a subscription management application designed to help you track your recurring expenses. We are committed to protecting your privacy and being transparent about the data we collect and how we use it.

Data We Collect

1. Local Data Storage (Stored Only on Your Device)

Subscription Information:

• Subscription names (e.g., "Netflix", "Spotify")
• Subscription costs and currency
• Renewal dates and billing cycles
• Custom renewal periods
• Last payment dates
• Subscription icons/visual preferences

App Preferences:

• Language preferences (English/Malay)
• Date format preferences
• Notification settings
• Exact alarm preferences

Technical Data:

• App settings and configurations
• Local notification schedules

2. Analytics Data (Anonymized and Aggregated)

We use Firebase Analytics to collect anonymized usage data to improve our app. This data does not contain any personal or financial information:

App Usage Events:

• App opens and sessions
• Feature usage (add, edit, delete subscriptions)
• Settings changes
• Language preference changes
• Notification preference toggles

Technical Information:

• App version and device type
• Operating system version
• Anonymous user identifiers
• Timestamp of events

Aggregated Metrics:

• Total number of subscriptions (count only)
• Total monthly cost range (categories only)
• Feature popularity statistics

What We DON'T Collect

• ❌ Subscription names or service providers
• ❌ Actual subscription costs or amounts
• ❌ Payment methods or financial information
• ❌ Personal identification information (name, email, phone)
• ❌ Location data
• ❌ Renewal dates or billing schedules
• ❌ Any personally identifiable information (PII)

How We Use Your Data

Local Data

• Used solely for the app's core functionality
• Enables subscription tracking and notifications
• Stored locally on your device only
• Never transmitted to external servers

Analytics Data

• Improves app performance and user experience
• Helps us understand which features are most useful
• Identifies technical issues and bugs
• Guides future app development priorities
• All data is anonymized and aggregated

Data Storage and Security

Local Storage

• All subscription data is stored locally using SharedPreferences
• Data is encrypted at the device level (Android's built-in security)
• No cloud storage or external servers are used for personal data

Analytics Security

• Firebase Analytics uses industry-standard encryption
• Data is transmitted securely over HTTPS
• Access to analytics data is restricted to authorized personnel only
• Data retention follows Firebase's standard policies (typically 60 days)

Third-Party Services

Firebase Services

• Firebase Analytics: For anonymous usage analytics
• Firebase Crashlytics: For crash reporting and app stability
• Both services comply with industry security standards

Local Notifications

• Flutter Local Notifications: For scheduling subscription reminders
• All notification data remains on your device

Your Rights and Choices

Data Control

• Access: You can view all your data within the app
• Modification: Edit or delete any subscription information
• Deletion: Clear all app data through device settings
• Export: Currently not available, but planned for future versions

Analytics Opt-Out

To disable analytics collection:

1. Go to your device Settings
2. Find "SubHero" app
3. Select "Clear Data" to remove all local data and analytics cache

Data Portability

• All your data is stored locally and can be accessed through the app
• Future versions may include data export functionality

Data Retention

Local Data

• Retained until you manually delete it or clear app data
• Automatically removed when you uninstall the app

Analytics Data

• Automatically deleted after 60 days by Firebase
• No long-term storage of user analytics data
• Aggregated statistics may be retained indefinitely

Children's Privacy

Our app is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information immediately.

International Data Transfers

Since all personal data is stored locally on your device and analytics data is anonymized, there are no international data transfers of personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new policy in the app
• Updating the effective date above
• Notifying users through app updates when significant changes are made

Compliance

By using SubHero, you agree to the collection and use of data as described in this privacy policy.